Travel Assistance Services: **
- 24 hour worldwide emergency assistance helpline
- Referrals to local physicians, hospitals & other medical providers
- Monitoring your emergency medical condition
- Arrangements for emergency medical evacuation
- Multilingual interpretation services
- Emergency airline/hotel/car rental reservations
- Urgent messages to family, friends and businesses
- Arrangements for escort/return home of children
- Arrangement for visit to bedside by family or friend
- Arrangements for return of remains
- Nurse helpline
- Emergency cash advances *
- Assistance in replacing lost or stolen travel documents or tickets

Concierge Services: **
- Dining information and reservations
- Flower and gift delivery
- Location information about news, weather and shopping
- Sightseeing tours and tour guide information and reservations
- Hotel, airline, car rental and rail information and reservations
- Golf course information and reservations

Business Services: **
- emergency correspondence and business communication assistance
- assistance with locating available business services such as: express/overnight delivery sites, internet cafes, print/copy services
- assistance with or arrangements for telephone and web conferencing
- emergency messaging to customers, associates, and others (phone, fax, e-mail, text, etc.)
- real time weather, travel delay and flight status information
- worldwide business directory service for equipment repair/replacement, warranty service, etc.
- emergency travel arrangements

* Reimbursement to the Assistance Company is your responsibility.
** You are responsible for any related charges.
*** One Call Travel Assistance is provided by One Call Worldwide Travel Services Network, Inc.